citizenM New York Times Square
218 West 50th Street

Situated in iconic Times Square, just off the corner of Broadway & 50th, citizenM New York offers 230 boutique rooms in the heart of the theater district. Come for a piece of cultural notoriety and stay for the anti-jet lag rain showers and free Wi-Fi, free movies, hi-tech MoodPad tablet to control every detail of your room, super chic lobby spaces designed as Vitra living rooms, an on-site MENDO library for perusing or purchasing, 24/7 dining and cocktailing at canteenM, a quiet mezzanine terrace, fully-equipped gym and yoga terrace, and the skyline showstopper: an exclusive rooftop bar, cloudbar.

Accomodation

Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access and a television in a common area.

Rooms

King Room

1 King Bed

151 sq feet


Internet - Free WiFi

Entertainment - 43-inch Smart TV, digital channels, and iPad

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, and rainfall showerhead

Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace

Comfort - Climate-controlled air conditioning, heating, fresh towels every 4 days, fresh bed sheets every 4 days

Accessibility - Low-height electrical outlets in bathroom, low bed height (inches): 24, low-height bed, roll-in shower, height-adjustable showerhead, low-height counter and sink, raised toilet seat height (inches): 18, wheelchair-accessible vanity height (inches): 34, roll-in shower width (inches): 36, low-height desk, grab bar near toilet, lowered counter and sink height (inches): 34, toilet grab bar height (inches): 34, raised toilet seat, low-height door lock, bathroom emergency pull cord, shower grab bar height (inches): 34, low-height view port in door, low desk height (inches): 30, lever door handles, closed-captioned TV, wheelchair-accessible bathroom vanity, and wheelchair accessible

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

Need to Know - Housekeeping on request

Non-Smoking

Rooms

  • Heating
  • Accessible vanity height (inches) - 34
  • Accessible vanity height (centimeters) - 86
  • Hand-held showerhead
  • Digital TV service
  • Premium bedding
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Smart TV
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Desk
  • Raised toilet seat height (inches) - 18
  • Raised toilet seat height (centimeters) - 46
  • Toilet grab bar height (inches) - 34
  • Energy-saving switches
  • Bathroom emergency pull cord
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Roll-in shower
  • Recycling
  • Shower grab bar height (inches) - 34
  • LED light bulbs
  • Toilet grab bar height (centimeters) - 86
  • Soap
  • Toilet paper
  • Shower only
  • Shampoo
  • Shower grab bar height (centimeters) - 86
  • Lever door handles
  • Toothbrush and toothpaste available on request
  • Wheelchair accessible
  • iPad
  • Non-Smoking
  • Television
  • Low-height bed
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Pillowtop mattress
  • Laptop-friendly workspace
  • Grab bar - in shower
  • Wardrobe or closet
  • Hydromassage showerhead
  • Number of days between towel changes: 4
  • Number of days between bed sheet changes: 4
  • Free WiFi
  • Phone
  • iPod docking station
  • Towels provided
  • Roll-in shower width (centimeters) - 91
  • Bedsheets provided
  • Lowered electrical outlets in bathroom
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Wireless internet access
  • Low-height counters/sink
  • Mobile key entry
  • Low-height desk
  • TV size measurement: inch
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • TV size: 43
  • Iron/ironing board
  • Housekeeping on request
  • Rainfall showerhead
  • Roll-in shower width (inches) - 36
King Room - City View

1 King Bed

151-sq-foot room with city views


Internet - Free WiFi

Entertainment - 43-inch Smart TV, digital channels, and iPad

Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, and rainfall showerhead

Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace

Comfort - Climate-controlled air conditioning, heating, fresh towels every 4 days, fresh bed sheets every 4 days

Accessibility - Low-height electrical outlets in bathroom, low bed height (inches): 24, low-height bed, roll-in shower, height-adjustable showerhead, low-height counter and sink, raised toilet seat height (inches): 18, wheelchair-accessible vanity height (inches): 34, roll-in shower width (inches): 36, low-height desk, grab bar near toilet, lowered counter and sink height (inches): 34, toilet grab bar height (inches): 34, raised toilet seat, low-height door lock, bathroom emergency pull cord, shower grab bar height (inches): 34, low-height view port in door, low desk height (inches): 30, lever door handles, closed-captioned TV, wheelchair-accessible bathroom vanity, and wheelchair accessible

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

Need to Know - Housekeeping on request

Non-Smoking

Rooms

  • Heating
  • Accessible vanity height (inches) - 34
  • Accessible vanity height (centimeters) - 86
  • Hand-held showerhead
  • Digital TV service
  • Premium bedding
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Smart TV
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Desk
  • Raised toilet seat height (inches) - 18
  • Raised toilet seat height (centimeters) - 46
  • Toilet grab bar height (inches) - 34
  • Energy-saving switches
  • Bathroom emergency pull cord
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Roll-in shower
  • Recycling
  • Shower grab bar height (inches) - 34
  • LED light bulbs
  • Toilet grab bar height (centimeters) - 86
  • Soap
  • Toilet paper
  • Shower only
  • Shampoo
  • Shower grab bar height (centimeters) - 86
  • Lever door handles
  • Toothbrush and toothpaste available on request
  • Wheelchair accessible
  • iPad
  • Non-Smoking
  • Television
  • Low-height bed
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Pillowtop mattress
  • Laptop-friendly workspace
  • Grab bar - in shower
  • Wardrobe or closet
  • Hydromassage showerhead
  • Number of days between towel changes: 4
  • Number of days between bed sheet changes: 4
  • Free WiFi
  • Phone
  • iPod docking station
  • Towels provided
  • Roll-in shower width (centimeters) - 91
  • Bedsheets provided
  • Lowered electrical outlets in bathroom
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Wireless internet access
  • Low-height counters/sink
  • Mobile key entry
  • Low-height desk
  • TV size measurement: inch
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • TV size: 43
  • Iron/ironing board
  • Housekeeping on request
  • Rainfall showerhead
  • Roll-in shower width (inches) - 36

HotelFacilities

Renewable energy source - solar

Comprehensive recycling policy

Renewable energy source - wind

Bulk dispenser for toiletries

Eco-friendly cleaning products used

Biodegradable/compostable stirrers

No single-use plastic straws

No single-use plastic soda bottles

Coworking spaces

No single-use plastic stirrers

Reusable cups only

Biodegradable/compostable straws

No single-use plastic water bottles

Free WiFi

Number of bars/lounges - 1

All property's electricity comes from renewable sources

Comprehensive food waste policy

Energy-saving switches

Eco-friendly toiletries

At least 80% of all lighting comes from LEDs

Eco-friendly cleaning products provided

Recycling

LED light bulbs

Wheelchair-accessible lounge

No accessible shuttle

Wheelchair-accessible on-site restaurant

Multilingual staff

Water dispenser

Breakfast available (surcharge)

Number of coffee shops/cafes - 1

Coffee/tea in common areas

Elevator

Fitness facilities

Double-glazing on all windows

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Showcase for local artists

Wheelchair accessible (may have limitations)

Humane animal treatment

Locally-owned & organized tours & activities

Health or beauty spa nearby

Express check-in

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Television in common areas

Wheelchair-accessible public washroom

Well-lit path to entrance

Stair-free path to entrance

24-hour fitness facilities

Registration desk height (centimeters) - 86

Elevator door width (inches) - 38

Registration desk height (inches) - 34

Water-efficient toilets only

Water dispenser use by guests actively encouraged

Elevator door width (centimeters) - 97

Water-efficient showers only

Express check-out

Coin laundry on site

Business center

24-hour front desk

Number of restaurants - 1

Housekeeping on request

Safe-deposit box at front desk

Snack bar/deli

Designated smoking areas (fines apply)

Wheelchair accessible path of travel

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Property does not require health documentation at check-in

Professional property host/manager

Contactless check-out is available

LGBTQIA+ friendly

Noise-free rooms not guaranteed

Cashless transactions are available

Contactless check-in is available

Essential workers only - NO

Guest will receive an email before arrival 24 hours

Guests will receive an email with special check-in instructions

Property does not offer onsite COVID-19 testing

No cribs (infant beds) available

No rollaway/extra beds available

Events/parties not allowed

Facilities

WiFi
5681 reviews

Location


Sleep Quality


Rooms


Service


Value


Cleanliness

No image available
September 3, 2025
No image available
kevinhaji
Wonderful
Everything about the hotel was great. Unfortunately Times Square is a noisy place so I didn't get the best sleep, but I enjoyed my stay enough that this'll be my go to for New York trips
August 3, 2025
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